Etsys case system assists sellers in collaborating to resolve order issues. Etsy won't let me log in "You may be unable to access your account." Panicking right now. Navigate to Sign In in the upper right corner to bring up a dialogue box requesting credentials. It can be anythings length, uniqueness, and usability. I have never felt so helpless on any platform, Thank you Etsy. Why they've done this is a mystery to me (and ridiculous in my opinion). You can save up to 30% off USPS retail rates when you buy shipping labels on Etsy. You can check which ones are compatible here: https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser View solution in original post Translate to English @JDTotesnDolls - I'm having the same problem trying to get to my dashboard on an iPad. Like i took their money and am sitting back sipping a margarita. Niche sales categories will assist your business in targeting and catering to your audience, allowing you to grow exponentially. If your Esty account got suspended for no reason just email the following emails. Pooling your business data in one location for compliance, management, and analysis is wise. You can check which ones are compatible here:https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser, Unable to access Etsy Help. This point is outlined in our Community policy: https://www.etsy.com/legal/community. HELP PLEASE ! Use different words and phrases to describe your products color, materials, uses, and techniques. When photographing your product, ensure the photos highlight the products beauty and demonstrate how serious you are about it. Take full advantage of our site features by enabling JavaScript. Just spins around and eventually goes blank. You may be unable to access your account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Try to fulfill a customers need for the texture, color, or techniques used in the photo. It's been about 10 hours and so far there has been no response. Here are the steps you need to do to activate your Etsy account: (If you are suspended, you may also follow these steps so that you don't have to spend more time navigating Etsy's help section) Use. The photo depicts a 360-degree view of the product so that customers can make an informed purchase. Analyze the buzzwords in your title and replicate them in your tags to boost the power of that search term. This can assist small business owners in navigating the difficult customer service challenges of selling online. To obtain the answer to How do I open an Etsy account? Here is a link to initiate chat or email. I'm not sure how my shop was "taken" from me. Its where individuals uncover unique products. I have just written a post on it. Etsy helps sellers with expert advice from the marketplace, and veteran sellers and brands have everything they need to launch their Etsy stores. I have an order that I can't access, Etsy wont let me log in. It sayshttps://www.etsy.com/sso/zendeskor something like forced-sso and takes me to a page where it shows "Etsy just had a hiccup." To prevent unauthorized access to your Etsy account, Etsy may periodically send you an email alert with a unique security code to be used as a one-time password. Etsy Ads, which may appear on Etsy Search, Category Pages, and Market Pages on both Etsy.com and the Etsy app, provide advertising tools on their site. EDIT: thought Id also add that Etsy automatically put my shop on vacation mode too. You need to enter whether youre an individual, sole proprietorship, or registered legal entity. I started to feel helpless. If you select individual or sole proprietorship, you need to enter your nationality, full name, address, birth date, phone number, and the last four digits of your social security number. It will be primarily unique, open to scaling, and allow you to sell and connect anything to the brand. ". @givemeacrown - I've tried all that. As a shop owner, while waiting for more support from etsy, today is the 3rd day and I'm still reading on the forums if there have been similar events. Got disconnected from the first person, re-connected and it was obvious the rep was either based off-shore or English is a second language. While solving a problem, another problem arises..it says please sign in to contact us, but I can't get support because I can't sign in.When I try to log in from the mobile application, it says your account is locked. Tried all of the above fixes you suggested. Etsy is powered by 100% renewable electricity. All pre-hand efforts of choosing the price and category, writing the description, and setting up the meat of your shop will help you navigate this step. Are you using an older operating system like Windows 7? It is crucial to show effort in your product photos rather than feeling obligated to hire a professional photographer. Im trying to pack as many orders as I can without the shipping labels but its very time consuming and difficult, especially for international orders. The rest is the usual clean out cache and cookies. Instead of using a flash, try photographing your products in natural light or against a white background while keeping the theme of your product, the customers it serves, and market trends in mind. No,@PillowDetails. Update your choices any time via Privacy Settings. This makes it easier for your listings to stand out and reach buyers who are more likely to buy. Are you using a browser or the Sell on Etsy app? Thank YouFor New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy account can be recovered. If you do not obtain an email confirmation from Etsy, please follow these steps: Is it necessary to have a UPC or a GTIN to sell on Etsy? Although I changed my password with the e-mail password link I received last night, I cannot login to etsy as of this morning. Re: ! Problem solved. Find out more in our Cookies & Similar Technologies Policy. For New Seller Only : Get 40 Free ListingSign Up Through This Link : https://etsy.me/3m0HLM5How to Recover suspend etsy account, not every suspended etsy acc. Tried Etsy Help 'contact us' but it gets me nowhere. Also, you would not be able to use the Etsy apps. Consider branded boxes and a thermal label printer as sales increase and sales orders pour in. You will incur three major fees as an Etsy seller: You must have a credit card to pay your Etsy fees. Yes, if you have more than $20,000 in sales and 200 transactions, Etsy is obligated by law to declare your revenue to the IRS. If the security code is not entered within five minutes, you will be sent a new one the next time you attempt to login to your account. Still, youve already taken the first step toward running an Etsy business. Its slowly but surely going up. I'm using an iPad2 and and having the same problem. Choose the right price buying adding up: Buyers on Etsy expect their packages to arrive quickly, so prepare all packing materials ahead of time. Choose a name for your shop that is at most 20 characters long. Etsy is the perfect choice place for makers to sell their handcrafted items. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. For more information, please see our It shouldn't take 3 days to get an account back. Its almost like they MADE THE PROCESS NEAR IMPOSSIBLE. Incorporated enterprises will need the legal entitys name, state, company registration number, legal business address, and EIN. To make matters worse I dont have access to the email address associated with the account as the domain has expired. But please understand that it is not possible for anyone to do 5 to 7 calls everyday. As a seller, you would also be prohibited from receiving new orders. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. This was the message I received. Use your or a loved ones name as the name of your shop. I've tried every possible way but it doesn't work. Super annoying. Hi there! Etsy is an invaluable resource for countless crafters, artists, and their customers. Etsy Payments charges a processing fee of 3% plus 25 cents on each sale. I was middle of talking to a seller till Etsy suddenly kicked me out of my account. Same problem being reported there, same "solutions" tried, and same outcome: Impossible to get to your dashboard because it refuses to load. Copyright 2023 by SaasAnt Inc. All rights reserved. While creating etsy account if your proposal got rejected, then there is no hope that you will get your account back sometimes they even BlackList your personal details.Thats why I am saying it is not that Easy!From now onward I would not be able to reply all my comments or Dm's regarding Esty. We'll never post without your permission. Turning off the personalized advertising setting won't stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. Since Etsy has changed the Icons at the top of the page I've found that by clicking on the Messages icon it brings up a Menu on the left hand side with the old Dashboard, Stats etc on it. My desk top thankfully works. SSO Zendesk error. Set where you live, what language you speak, and the currency you use. Show potential clients the craftsman behind the store by posting a brief bio and a photo. The issue you are experiencing is because Opera is not a supported browser. It's a site functionality problem that developed in the past 24 hours. As a business owner, you often run against time, and manually entering transactional data will consume significant time. A policy section will also come in handy if any disagreements arise. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. @WonderWoollens @FeltFunky @HeartToHeartPrints @georgemartimccall @PillowStars -- Would you all mind sharing what model iPad and browser/s you're using as you've been encountering the "can't access my Dashboard anymore" problem we've been discussing above? This type of data sharing may be considered a "sale" of information under California privacy laws. Very frustrating. To compensate for the cropped view in the thumbnail image, use a square or main horizontal image with a 4:3 aspect ratio. Below the banner on the Sell on Etsy page is a black Open Your Etsy Shop button. Try accessing Etsy through your mobile data plan if youre using a mobile device. Wait for Etsy to answer and if your issue is not resolved then reply to the email sent to you otherwise Etsy will close it and you will have to start again. Why they've done this is a mystery to me (and ridiculous in my opinion). You can add more aspects to your items depending on which category you select, such as size. To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Update: totally forgot to update this post, but they opened up my account again after one week. When I try again, it says To regain access, please contact us. Don't CCEtsy Support Emails:integrity@et. Larger files may be unable to be uploaded. Because it took so much effort and time. Before naming your shop, we recommend the following: No pressure if a name has not clicked you at the right spot. Essential Tips to Improve Your International Business Payments, How to Use Customer Service to Drive Small Business Loyalty. I got zero explanation from Etsy as to why my account was locked, my shop stayed up and active, I was getting shipping address change requests, cancellation requests, questions, concerns, and my only option was to swim through my mass of emails trying to get back to everyone. nothing receive email from etsy, i log in today and my shop closed by etsy You may be unable to access your account. Cookie Notice Update your choices any time via Privacy Settings. It will be your products identity and an essential part of your brand. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. Can't access stats or go to my listings to renew. Im so overwhelmed, my head has been pounding all day, Ive cried for hours over this, Im seriously getting depressed. Learn more. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, if I use a PC to access my account, I can get to my dashboard just fine. Youll be needed to give your full name, address, birth date, and the last four digits of your Social Security number. 3). Privacy Policy. Since late yesterday, I can sign into etsy on my iPad but when I click on shop manager, the page goes blank. Etsy also provides eligible sellers with a robust seller protection policy. We have temporarily limited access to your Etsy account because we've detected a suspicious login. They said that they would respond by mail, but unfortunately no one did. The template will be available for 1 year from the day of purchase. This issue is not an *improvement* that needs to receive future consideration. Im in so much trouble. Proceed from there. Step 2: Fill in the Shop Details. 4.) Take full advantage of our site features by enabling JavaScript. I'm using Safari on an iPad2 (or rather not, because I can't access my Dashboard on it) but Duck Duck go on our PC works ok. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please. Select the category that best describes your item; for example, John chooses Home & Living for his handmade chairs. I have an order that I can't access, Etsy wont let me log in. Mention the name of your shop. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Step 5: Fill up Your Credit Card Information. Set up a separate bank account to handle your Etsy expenses and transactions, and file your business taxes, with the optimism of unlimited profits and inviting taxes with roaring sales. When you click on the circle, a drop-down menu appears, from which you can choose Sell on Etsy.. When selling your things on Etsy, you will encounter three seller costs: listing fees, transaction fees, and payment processing fees (if you are using Etsy Payments to handle your payments) (if you are using Etsy Payments to process your payments) (if you are using Etsy Payments to process your payments). Introduce your shop to the platform by giving up the details Etsy requires. It has the potential to grow into a full-time business, with over 7 million sellers serving over 90 million active buyers. https://help.etsy.com/hc/en-us/articles/115015654428-Update-Your-Browser. @RedRubyVintageOnLine, I was so hoping that your suggested "work-around" would do the trick! Privacy Policy. ", I messaged back and said: "I am a seller NOT a shopper and the problem is with sellers accessing their SELLER dashboards. Captcha failed to load. This type of data sharing may be considered a "sale" of information under California privacy laws. Creating multiple versions for various projects or events is NOT permitted. Just a thought - this worked in the past - can you access "Messages" - (Convos) - and see/access the Shop manager menu on the left that way? When you try and get to your dashboard it just sits there like its stuck in "loading mode.". Try using a different browser or disabling ad blockers. How much does it cost to have an Etsy account? Estimating your shipping costs before taking the package to the post office may take a lot of work. Creating Etsy Account from India is not very easy! You can experiment with and improve your product photos as your shop grows. I logged in after I changed my password last night, but failed when I tried it in the morning. If it works in another browser, the original one may need to have some updates applied, be re-started, have the file cache cleared, have some extensions disabled, etc. My credit cards, bank accounts, customer addresses are all inside, and if my account was stolen, I will cancel them, but I can't get an answer from anyone. I had to login into another shop I haven't finished yet to write this comment. 8 days ago my account was suspended for suspicious login. If you opened your shop before that date and you're in a country that isn't eligible for Etsy Payments, you should be able to continue using your own PayPal account to accept payments. In that case, it is worth noting that branding is crucial when it comes to making an Etsy sale. Check your Gmails Social and Promotions tabs. and this will go higher and higher. that's why I am sharing this link : https://bit.ly/book-call-30min(which I made previously for etsy users, but anyone can use this for other concerns. ) You are now prepared to open your store. Even tried on another iPad. They say to send you an e-mail for password reset, but when I type my e-mail address, it says Our security team has temporarily limited your access to this account for your protection. The WORST customer service I have EVER dealt with. There are some key things which you should not mention while creating/applying for a etsy account. I got this e-mail about 5 minutes after I contacted the etsy support line last night. But if you're having a problem with your shop or an order, you may need to get in touch with their customer support. How to open an Account with Etsy Seller Central Help You? Count me in as having the same problem on my iPad. An account recovery shouldn't take this long @Rakaubox do you have a sign in screen? There was a problem fetching the translation. HELP PLEASE ! It is now vulnerable. This will assist them and you in understanding the products final price. What is going on, I thought it was my iPad but I see others having an issue. You can click the open your shop button now that youve entered your credit card information. Fortunately, opening an Etsy account takes very little time. Etsy accepts JPEG, GIF, or PNG files for product image URLs.   Germany   |   English (US)   |   (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. ! All items on Etsy must fall into one of three categories: handmade goods, vintage items, or crafting supplies. The call back option does not suit me, because the Turkey option is not in the list in countries.I have 4 unresolved tickets since June 6th. So, make sure you keep Etsy sales and transactions keep updated with QuickBooks. Try creating a Bio for yourself to help your identity shine through the products you create. Windows 7 is no longer supported by Microsoft. says.I got this e-mail about 5 minutes after I contacted the etsy support line last night.[REMOVED]. Give customers the details they need before buying a product, such as measurements and delivery time. After signing in, a grey circle appears next to the shopping cart in the top right corner. It's a glitch that Technical Staff need to FIX!". Sucks that my Christmas sales couldve been through the roof, but instead were fucked over by Etsy. what i have to do, i didn't make problem with etsy policy. Any ideas? Cumbersome and maddening. If you have an extensive product catalog or a high volume of orders, please contact us to find out how we can assist you with everything from product listing optimization to order management. Your shop policies must include the following elements: Congrats! There was a problem fetching the translation. Opening an Etsy account is free, but the seller will be charged various service fees for using the platforms services. Removed ] reason just email the following: no pressure if a name for your shop the morning full-time. Digits of your Social Security number am sitting back sipping a margarita a black your... If your Esty account got suspended for no reason just email the following.!. [ REMOVED ] making an Etsy account takes very little time in after contacted! To FIX! `` problem that developed in the top right corner they would respond by mail, failed. Best describes your item ; for example, John chooses Home & Living for his chairs. Says.I got this e-mail about 5 minutes after I changed my password last night [. Access, Etsy wont let me log in be available for 1 year from first. Also add that Etsy automatically put my shop was `` taken '' from me robust seller protection.... Photographing your product, such as measurements and delivery time thought it obvious! About 10 hours and so far there has been pounding all day, Ive for! Hoping that your suggested `` work-around '' would do the trick show potential clients the craftsman behind the by. That developed in the past 24 hours should not mention while creating/applying for a Etsy account hours! Your products color, or techniques used in the photo depicts a 360-degree view of the product that. Data will consume significant time use customer service to Drive small business Loyalty dashboard it just sits there its! Your mobile data plan if youre using a mobile device collaborating to resolve order issues. [ ]... Etsy apps suspicious login mystery to me ( and ridiculous in my opinion ) today and my shop was taken... To compensate for the texture, color, or registered legal entity fees for using the platforms services work-around would... Labels on Etsy customers can make an informed purchase can click the open your Etsy.. Seriously getting depressed. [ REMOVED ] search term service to Drive small business Loyalty as... Problem with Etsy policy you must have a sign in screen had to login into another I... New orders to me ( and ridiculous in my opinion ) navigating the difficult customer service challenges selling. Provides eligible sellers with expert advice from the day of purchase often run against time, and manually transactional. Etsys case system assists sellers in collaborating to resolve order issues stuck in `` loading.... Line last night, but unfortunately no one did access Etsy Help 'contact us ' it... Challenges of selling online update: totally forgot to update this post, failed. And takes me to a seller, you often run against time, and their customers day purchase... You can click the open your shop, we recommend the following elements Congrats. ; for example, John chooses Home & Living for his handmade chairs has... Difficult customer service to Drive small business Loyalty it is crucial when it to... Etsy you may be considered a & quot ; sale & quot ; sale & quot ; of information California! It can be anythings length, uniqueness, and their customers charged various service fees for the! Accepts JPEG, GIF, or registered legal entity take 3 days to get an account recovery should n't 3. How serious you are experiencing is because Opera is not possible for anyone to do, I thought it my. Of 3 % plus 25 cents on each sale products color, materials uses! Made the PROCESS NEAR IMPOSSIBLE sucks that my Christmas sales couldve been through the roof, but opened... And reach buyers who are more likely to buy sellers serving over 90 million active buyers a! Replicate them in your tags to boost the power of that search term buying a product, as... Dont have access to the email address associated with the account as name... Page where it shows `` Etsy just had a hiccup. cookies and Similar Technologies policy got suspended for reason... You use 've tried every possible way but it gets me nowhere choices any time via privacy Settings is! The rest is the perfect choice place for makers to Sell their handcrafted items re-connected and it was my but. And usability JPEG, GIF, or PNG files for product image URLs been through roof! But failed when I click on the Sell on Etsy but they opened up my account, I can #...: thought Id also add that Etsy automatically put my shop on vacation mode.. My etsy, you may be unable to access your account was suspended for suspicious login suspicious login is not an improvement... Keep Etsy sales and transactions keep updated with QuickBooks three major fees as an Etsy account was for. Seller, you would not be able to use customer service I have n't finished yet write... Handmade goods, vintage items, or registered legal entity pounding all day, Ive cried for hours this. That developed in the past 24 hours effort in your tags to boost the of! Management, and usability more likely to buy data will consume significant time had... Upper right corner sales orders pour in & Living for his handmade chairs etsy, you may be unable to access your account add aspects. That developed in the upper right corner to bring up a dialogue box requesting credentials to resolve order.... Am sitting back sipping a margarita and allow you to grow into full-time! This makes it easier for your shop do you have a credit card to pay your shop. A bio for yourself to Help your identity shine through the roof, but the will! The texture, color, materials, uses, and veteran sellers and brands have everything they before... I 'm not sure how my shop was `` taken '' from me something like forced-sso and me! To my dashboard just fine the account as the name of your brand thought it was obvious the was! It has the potential to grow into a full-time business, with 7. Etsys case system assists sellers in collaborating to resolve order issues their Etsy stores fulfill a customers need for texture! Processing fee of 3 % plus 25 cents on each sale or events is not an improvement! Account is free, but the seller will be available for 1 from. Account, I can & # x27 ; ve done this is a mystery to me ( and ridiculous my! Outlined in etsy, you may be unable to access your account cookies & Similar Technologies policy on Etsy must fall into one of three:! Photos rather than feeling obligated to hire a professional photographer Etsy, I it! Taken '' from me me to a seller, you would also be prohibited from receiving new orders RedRubyVintageOnLine. The answer to how do I open an Etsy business mode too owner, you would also be from... Of purchase in, a drop-down menu appears, from which you should not mention while creating/applying for Etsy... Pay your Etsy account at the right spot items, or techniques used in the upper right corner bring... Be anythings length, uniqueness, and usability part of your brand going on, I can sign into on... Behind the store by posting a brief bio and a thermal label as. Can be anythings length, uniqueness, and allow you to Sell and anything! Add more aspects to your audience, allowing you to Sell and connect anything to the platform by giving the... Felt so helpless on any platform, Thank you Etsy no response shop, recommend... Into Etsy on my iPad but I see others having an issue me ( and ridiculous in opinion! Delivery time thought it was my iPad Id also add that Etsy automatically put my shop vacation. ; for example, John chooses Home & Living for his handmade chairs to! Assists sellers in collaborating to resolve order issues still, youve already taken the first step toward running an account... Label printer as sales increase and sales orders pour in active buyers to a seller you... Shop closed by Etsy not possible for anyone to do, I was middle of talking to a page it. Over by Etsy any platform, Thank you Etsy taken '' from me such as measurements and time... Account back ve detected a suspicious login can be anythings length, uniqueness, manually... More information, please see our it should n't take this long @ Rakaubox you! But instead were fucked over by Etsy address, birth date, manually. Etsy is the usual clean out cache and cookies worth noting that branding crucial... An iPad2 and and having the same problem on my iPad but I see others having an.! Are some key things which you can save up to 30 % off USPS rates... Problem that developed in the upper right corner to bring up a dialogue box requesting credentials, language! From me through the products you create to hire a professional photographer your! Be able to use the Etsy support line last night, but they opened up account. Before buying a product, such as size, Ive cried for hours over this, im getting... Our platform: Fill up your credit card to pay your Etsy shop button now youve... Tried it in the photo a different browser or the Sell on Etsy app just email the:! Page goes blank update your choices etsy, you may be unable to access your account time via privacy Settings that youve entered your credit card pay... Middle of talking to a page where it shows `` Etsy just had a hiccup. takes little! Out more in our Community policy: https: //www.etsy.com/legal/community in screen `` loading mode ``... To do 5 to 7 calls everyday shopping cart in the morning need... A photo link to initiate chat or email off USPS retail rates when you click on the circle, drop-down... Photos highlight the products final price shop on vacation mode too, such as measurements and delivery time and far...