PARKING Acceptable forms of identification include a drivers license, passport, and proof-of-age card. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. Very efficient way to sell your timeshare, these people are very detailed with all relevant information about how everything works in the market of selling your ownership. You also have the option to opt-out of these cookies. Belize is located in the jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. A 25% deposit per person is due at time of reservation. And, with award-winning Pevonia During times of uncertainty, we recommend Thank you RCS and thank you Tetesa!! Payment and Cancellation Policy | Out in Dreams Payment & Cancellation PRICES All prices are subject to availability and can be withdrawn or varied without notice. 90-119 days prior to arrival date, guests will be subject to a US$150.00 rescheduling fee at each resort. Payment in full is due 30 days prior to arrival. Property Features. I was not sure if this company could get the job done, and Paul ensured me he can get the job done. Bulk Air Penalties: Each scheduled airline has unique cancellation and revisions penalties on bulk fees ranging from $50 per ticket to Please bear in mind that it is meant only as a guide for you. The first thing that was disconcerting to me was that they were on about a resort,. Enjoy limitless access to gourmet food and top-shelf drinks from eleven different restaurants and bars, and endless fun on the pristine beach. Customer Reviews are not used in the calculation of BBB Rating. All prices are subject to availability and can be withdrawn or varied without notice. At this time, we do not offer travel insurance through Coco Plum Island Resort. Surrounded by lush We are not affiliated with Belize Travel Insurance. We loved our stay, and we can recommend the hotel. Final payment for the relevant booking is required no later than 7 days prior to departure (in some cases before 2nd day during your travel) failing which, will lead to cancellation or holding our further service during the trip. Single Occupants will automatically be charged a rate of US$75 per night surcharge fee at the time of booking confirmation. We know, we know rules ruin everything. Any changes made less than 24 hours before the experiences start time will not be accepted. We then asked as when was the last sale and how often were there sales? Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. If you continue to use this site, we will assume that you are happy with it. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. However when he finally got the appropriate timeshare, then they gave us a much better number. The package rates do not include gratuities. Internet access may be available, either complimentary or for purchase, on an individual basis at each property. 25% deposit is due at the time of booking. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you while you are enjoying your vacation. Incredible base for exploring Cancun. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. We require the standard 25% deposit at the time of reservation. Tour rates are subject to change without notice. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. This website uses cookies to ensure you get the best experience. Less than 60 days prior to arrival date, guests are entitled to NO refund. (Score!). The hotel is located near the private beach of Cancun. It is also one of the most visited tourist destinations. We look forward to having you as our guest. We cannot guarantee the clarity of the ocean at all times as a result of weather. Thank you for choosing Dream Nashville. LOST & FOUND View all photos Find a cancellation policy that works for you. All rates are in USD and includes all taxes/fees. Payment in full is due 30 days prior to arrival. But without a few simple guidelines and policies, chaos quickly sets in. I would love to say Thank You so much for your help. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. Where is the Dreams Playa Mujeres Golf & Spa? 30 days or less will NOT be entitled to any change of date option. It was simple as described. Map. All the details from your favorite island: Sea Island Company 2023. Dreams Playa Mujeres Golf & Spa Resort Cancun, Dreams Playa Mujeres Golf & Spa Guest Services, Lote Rth-7-Pm-Ii, Lte1, Mz 1, Smz 3, Cancun, Mexico, Blvd Kukulcan Km. 200 West 55th StNew YorkNY 10019 Non-refundable balance is due 30 days prior to arrival. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. What payment methods are accepted in Dreams Playa Mujeres Golf & Spa Resort? We cannot guarantee the clarity of the ocean at all times as a result of weather. Resort Dreams Palm Beach Punta Cana Cabeza De Toro, Punta Cana, Dominican Republic. CreateNavisTelTag(); 31-89 days prior to arrival date,admin fee will be deducted from the deposit, 50% of this balance will be refunded. We finally found a legitimate company who does exactly what they say! Early check-in is extended complimentary based on availability. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. Thank You Mala for helping us through the process. What dining options are available at Dreams Playa Mujeres Golf & Spa Resort? Read our Privacy Policy. If we are unable to collect the funds of your final balance 10 days after the balance is due your reservation(s) will be cancelled. A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). Adult rates apply for all packages since we are an adults only resort. It may take 72 hours or longer after check-out for your bank to release the credit hold on your account. Maximum two adults per cabana except for our suite style and premium suite style cabanas which can accommodate 4 persons. Package tours as well as tours included in. But once I paid them the money, they stopped responding to calls. Tour and package rates vary according to the features of the specific package or program offered at each hotel. Good news. Yes, bag storage is available at Dreams Playa Mujeres Golf & Spa Resort Cancun. Customer services here at RCS is our top priority, we have spoken to Ms. ********** gave the correct info for the CS department and when over the marketing process with her, answered all her questions and concern. This Puerto Aventuras resort offers magnificent views of the Caribbean Sea, boasting 600 rooms and a coffee bar. Extra persons will be charged US$25 per night per person. The onsite World restaurant serves international specials, and at the same time, Italian classics are available in Porto Fino restaurant. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you. Coco Plum Island Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. Dogs weighing less than 50 pounds are welcome in our pet-friendly rooms. Some airfares or services must be paid in full at the time of booking. 31-89 days prior to arrival date, admin fee will be deducted from the deposit, 50% of this balance will be refunded. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Kindly note: Island Rentals, Overwater Villa and Group bookings of 16 or more persons adhere to different Non-refundable balance and/or deposit requirements. Additionally, youll notice that after each meal, you will be presented with a chit which requires your signature for inventory purposes. Posting guidelines Get notified about new answers to your questions. Dreams Playa Mujeres Golf & Spa Resort Cancun offers a sun deck, an aqua park and a barber shop. On stays booked through March 31 for travel completed by Dec. 31, guests can add the Dream Big Offer for just $199 per room and receive the following perks for your family (terms and conditions apply): Dream Big door banner. Started process in May, the person we dealt with Marc ******* was very good for about 2-3 weeks keeping us updated on our timeshare and what events they were going to. All Date Change Requests must be made in writing and are subject to availability and managements approval. Change and Cancellation Policies For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted Payment methods available in Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa and American Express. All rates are subject to change without notice. There is a 7 nights/ 8 days minimum stay on all packages between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** and Thanksgiving week which also requires a 7 nights/ 8 days minimum stay. It has been one year and no response from them. Smoking of any substance in our rooms is strictly prohibited. They were getting the wrong resort again as this one was in Florida, He then gave the one he thought was ours because it was in California, but this resort was in Northern California. A bit of a of incongruency?! Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Yes, Dreams Playa Mujeres Golf & Spa Resort provides shuttle service. Cancellable Reservations. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. It is mandatory to procure user consent prior to running these cookies on your website. They refused to give any refund nor provide any proof that they made an attempt to sell it or of any offers. These units also come with a parquetry floor. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Do I need a credit card for an online reservation? He kept telling us we didn't know what we were talking about and that timeshares were not real estate. Kids 5 years and under are charged US$75 per night (inclusive of local flights). Please refer to Dreams Vista Cancun Golf & Spa BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Refer to each package pages Policies tab in the rate information section for details on room type discounts. Bookings can be cancelled online up until the following times: David Alfaro Siqueiros 164, Zona Hotelera, Las Glorias, 48333 Puerto Vallarta, Jal., Mexico. There is easy access to the secluded own beach that is near the hotel. SMOKING POLICY To rent a room in Dreams Playa Mujeres Golf & Spa you will need to spend about $416. 7.5 Zona Hotelera, Cancun, Mexico, Birch Tower, 1622 J. Bocobo Street, Manila, Philippines, 1745 James Ave, Miami Beach, United States, 318 20Th Street, Miami Beach, United States, 2A-4A Ton Duc Thang Street, Ho Chi Minh City, Vietnam, 485 Veterans Blvd, Redwood City, United States, Avenida 10 , Esquina Calle 26, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 50 Laird Street, Long Branch, United States, Secrets Playa Mujeres Golf & (adults Only) Resort in Mexico, Secrets The Vine (adults Only) Resort in Mexico, Home2 Suites By Hilton Airport, Tx San Antonio. Also, there is a mini fridge bar as well as an individual safe provided. However, all remaining balances are charged through our local bank in Belize. No refunds will be given for cancellations due to being placed into quarantine for medical issues including pandemics such as COVID-19. Rescheduling Cost for such request is as follows*: *Policy Exception: Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Less than 30 days prior to arrival date,guestis entitled to NO refund. Tours arranged on days other than our scheduled tour days are subject to an upgrade fee per person. The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. Thank you so much for submitting a review of your experience! All rights reserved. Where is the Dreams Aventuras Riviera Maya? Cancelled bookings will incur charges. (Read about entry requirements on our website). Less than 30 days prior to arrival date, guests are entitled to NO refund. Email: [emailprotected], document.write(new Date().getFullYear()); Dream Hotel Group, LLC. Dreams Aventuras Riviera Maya Hotel Puerto Aventuras, Dreams Aventuras Riviera Maya Guest Services, Carretera Federal 307 Km. 60 days or less will NOT be entitled to any change of date option. For the One Bedroom Boutique Room and One Bedroom Standard Unit (Max Occupancy = 2): *POLICY EXCEPTION:Cancellation on booking made forstays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. To report a lost item please click the link below and follow the instructions to describe and verify an item that has been recorded as found. The representative Austin was straightforward and he was awesome dealing with my concerns. Out in Dreams has the right to forfeit the booking amounts and recover cancellation charges in the event: (a) the tour/booking is cancelled by the Client (including on grounds of medical reasons); and/or (b) non-adherence of payment schedule as intimated by the travel consultant to the Client. The hotel offers a great selection of excellent rooms. I let them know that is a huge difference between the resorts and how quickly they sell and for how much. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. BBB Business Profiles generally cover a three-year reporting period. Does Dreams Playa Mujeres Golf & Spa Resort Cancun have fitness facilities? For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. We go there often, and do recommend it for every one. We have been trying to reach and have left messages on their voicemails for about 3 weeks and have gotten no response from anyone. A credit card and valid picture I.D. Third and Fourth persons sharing the same room pay the same rate per person. Can I store my bag in Dreams Playa Mujeres Golf & Spa Resort Cancun? If you are required to be quarantined while at the resort for an extended period of time, you will be billed for accommodations, meals, etc., to be paid at checkout. . All additional meals, transportation, drinks and/or tours etc. How much will I be charged at the time of booking? 269, Puerto Aventuras, Mexico; Dreams Aventuras Riviera Maya reservations available at 'rooms', Dreams Aventuras Riviera Maya phone number isn't available on our site, if you want to call Dreams Aventuras Riviera Maya visit site of a hotel, Dreams Aventuras Riviera Maya Resort Deals, Guest reviews are submitted by our customers after their stay at Dreams Aventuras Riviera Maya. I would say this is by far the BEST company I've dealt with in this process of getting out of my timeshare. All Rights Reserved. After speaking with him I decided to use this company Resort Cancellation Services. Design by Amadeus Hospitality, Daily morning coffee or tea from Natura Cafe (1 per person, per day), Lincoln house car use within a three-mile radius (drop-off, based on availability), Wi-Fi for multiple devices throughout the hotel. Want to know something else? Applicable taxes, service charges, and value-added tax (VAT), if applicable, will be added to the hotel bill unless indicated as a package feature. How refreshing to find that in the timeshare industry! Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. Guests must be 21 years or older with photo identification to reserve a room. At the time of your new rescheduled dates, applicable package changes and rate increases will apply. Cancellable Reservations. 120 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee; 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee; 31-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 30 days or less will NOT be entitled to any change of date option. We suggest between USD$450-$550 per couple for a six to seven night stay for the entire staff. 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. All boat itineraries and activities are weather and conditions permitting at resorts discretion. Cut-off times are based on the experiences local time. Were checking available properties nearby. If you purchased Belize Travel Insurance, it is your responsibility to be familiar with the policy as well as to submit any documentation needed for reimbursement. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Instead, we strongly suggest that you finalize your tips at the front desk upon checkout where you are able to write your specific instructions regarding your tip amount and how you would like it to be distributed along with your signature. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. You can make your reservation via telephone, online or e-mail. Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Reservations made less than 30 days prior to arrival are to be paid in full upon receipt of confirmation. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Belizean Dreams Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. We require a minimum deposit as booking amounts as per the below chart per person at the time of booking. Their ideas may be good and could work, but they showed us was not up to the expectations of their product. Operating Coco Plum Island is a team effort which involves a lot of behind-the-scenes staff along with our awesome front line personnel and we believe that everyone plays an important role in your stay with us. Should you choose to leave a gratuity this is left completely to your discretion and is based on the quality of service you receive. Cash payment is an option at checkout. Dreams Palm Beach Punta Cana, Punta Cana. GUARANTEE RULES If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. Do you have to pay extra for a mini-fridge? Reservations must be canceled in accordance with the cancellation policy outlined by the individual hotel for the rates and dates booked. 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If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. *POLICY EXCEPTION:Date Change Requests on bookings made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy**: All resort policies apply to combination/sister property vacations with the addition of the following cancellation & rescheduling details: When rescheduling combination vacations with our sister properties there will only be one applicable rescheduling fee charged by each resort at which you are staying, depending on the days prior to arrival as listed below. When he found the only one sale. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes Popular spots near Dreams Playa Mujeres Golf & Spa Resort include El Meco Archaeological Site, El Centro, Beach at the Dreams Playa Mujeres Resort & Spa, among others. Children (Ages 2-5) are charged US$75 per day when staying in the same room with two Adults or 30% off when staying in their own room based on double occupancy. Kindly note this is pending availability and may involve a room change. There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern. Use tab to navigate through the menu items. Check-out: 11:00am. We will ship items back at the owners expense. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Definitely would recommend! Carretera Federal 307 Km. 61-89 days prior to arrival date, guest will be subject to a US$450.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. See our FAQs for information as well as tips on arrival and departure times. Exact dates for specialty/a la carte tours (any adventures outside of scheduled package trips) and massages will be confirmed upon arrival, as they are scheduled by the Front Desk. Thank you so much RCS. Rescheduled stays will be subject to rescheduling cost and policies. Some of the air-conditioned rooms are appointed with a marble floor, and such self-catering options as a free minibar and tea/coffee making equipment. What amenities can we find in the rooms at Dreams Playa Mujeres Golf & Spa? No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. Rooms may not be available until after the reserved hotel's designated check-in time. Puerto Aventuras/Maya bus station is set just 0.9 km away. Pets may not be left unattended at any time. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company. Should you wish to leave an additional gratuity for exceptional service, this is completely left to your discretion. The Overwater Villa is not included in island rental rates. Be sure to enjoy a meal at the onsite local and international cuisine restaurant. Dreams Aventuras Riviera Maya Resort address: We use cookies to ensure that we give you the best experience on our website. Photo identification must also match the name that is on the reservation. Yes, free cancellation is offered at Dreams Playa Mujeres Golf & Spa Resort Cancun. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. They then tried to show me the sales of my property. At this time we do not accommodate solo travelers. (So please read that carefully before booking because its kind of important.). ALL CANCELLATIONS MADE: 120 or Accepted currency: U.S. ? Photo identification must also match the name that is on the reservation. Children (Ages 6-12) get 50% off when staying in the same room with two adults or 30% off when staying in their own room based on double occupancy. For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. Enjoy an all-inclusive daycation for the whole family at Dreams Vallarta Bay Resort & Spa, set on a golden sand beach just 15 minutes from Puerto Vallarta International Airport and 5 minutes from downtown, overlooking Banderas Bay and the Sierra Madres. Has clearly exceeded their limit maximum two adults per cabana except for our suite style cabanas can. Of 16 or more persons adhere to different Non-refundable balance is due at time of?... We did n't know what we were talking about and that timeshares were not real estate not real estate Acceptable! Is easy access to gourmet food and top-shelf drinks from eleven different restaurants and bars, Paul. Kind of important. ) charged US $ 75 per night surcharge fee at the time of your!... No refund sure to enjoy a meal at the time of booking confirmation & View... Payment in full is due at the same rate per person have fitness facilities is mandatory to user! 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